fd77's Privacy Policy

Welcome to the fd77 online gaming platform. This privacy policy ("Policy") applies to the use of the fd77 website and related services. It describes what types of personal information we collect, how we use it, when we disclose it, and how we keep it secure.

By using fd77's services, you are considered to have agreed to the terms of this privacy policy. We ask that you read this policy carefully before you begin using the services. If you do not agree with any terms of this policy, please do not use our services.

2.1 Information You Provide Directly

When you register with fd77, create an account, or use our services, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile phone number
• Payment information associated with bKash, Nagad, Rocket, or a bank account
• National ID card or passport information for identity verification

2.2 Automatically Collected Information

When you use fd77, our systems automatically record certain information:

• IP address and device type
• Browser type and version
• Operating system
• Date and time of access to the website
• Browsing activity (which pages you visited, how long you stayed)
• Referral URL (where you came from before arriving at our site)

2.3 Cookies and Similar Technologies

fd77 uses cookies, web beacons, and similar tracking technologies. These help us improve service quality, remember your preferences, and analyze site performance. Cookies can be disabled from your browser settings, though doing so may cause some services to not work properly.

fd77 uses your personal information for the following legitimate purposes:

• Account management: To create, verify, and manage your fd77 account.
• Service delivery: To operate all gaming services including slots, live casino, cricket and football betting.
• Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Age verification: To confirm that only individuals aged 21 or over are using the services.
• Fraud prevention: To detect and prevent irregular activity.
• Customer support: To resolve your issues via live chat or email ([email protected]).
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyze user experience and further improve fd77's services.
• Marketing communications: To send offers and updates with your consent (you can unsubscribe at any time).

fd77 may share your information with third parties only in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing, data hosting, cybersecurity, and analytics services. These providers receive information only for specific tasks and are required to follow our guidelines.

4.2 Legal Obligations

fd77 may disclose information when required to comply with a court order, government directive, or applicable law. This also applies when assisting with investigations into fraud, money laundering, or other illegal activity.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance and the information will remain protected under this policy.

4.3 Responsible Gaming Support

If your gaming behavior appears to violate responsible gaming guidelines, we may share limited information with relevant authorities or support organizations without your consent.

fd77 follows industry-standard technologies and practices to protect user information. Our security framework is described in detail below:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by SSL encryption, preventing third parties from intercepting data.
• Encrypted Data Storage: Sensitive information such as passwords and payment details is stored using strong encryption.
• Two-Factor Authentication: A two-layer authentication system is available to enhance account security.
• Regular Security Audits: Regular cybersecurity audits are conducted on our systems.
• Restricted Access Controls: Only authorized staff have access to personal information, and this access is strictly monitored.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems keep our infrastructure secure.

fd77 retains your information only for as long as necessary. The retention policy is outlined below:

• Active accounts: All information is retained for as long as your account remains active.
• Financial transaction records: Transaction information may be retained for an extended period for legal and audit purposes.
• After account closure: When an account is closed, information will be kept for a specified period as required by applicable legal obligations.
• Marketing-related information: Deleted as soon as possible after you unsubscribe.

After the specified period, personal information is securely deleted or anonymized in a way that prevents you from being identified again.

As an fd77 user, you have the following rights over your own personal information:

7.1 Access

You can find out at any time what information we hold about you. To do so, submit a request to [email protected].

7.2 Rectification

If your information is incorrect or incomplete, you can request a correction. Many details can be changed directly from your account settings.

7.3 Erasure

In certain circumstances you can request deletion of your information. However, we may be required to retain some information due to legal obligations.

7.4 Restriction of Processing

In certain cases you can request that processing of your information be temporarily restricted.

7.5 Opt-out of Marketing Communications

Every promotional email or message includes an "unsubscribe" option. You can stop marketing communications at any time.

fd77's services are intended only for individuals aged 21 or over. We do not knowingly collect information from anyone under 21.

We verify age during the registration process. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the associated information.

fd77 may store data on servers located in various countries. Regardless of where data is stored, we ensure that the protection standards described in this privacy policy are maintained.

For international data transfers, we use contractual security arrangements and industry-standard protection frameworks. Third-party service providers are also contractually required to maintain the same level of protection.

fd77 uses third-party payment services such as bKash, Nagad, Rocket, and various banks. These organizations have their own privacy policies, and fd77 is not responsible for their data management.

Our gaming services include content from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers. We have data sharing agreements with these providers that ensure the protection of your information.

For more information about our relationships with all game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and JILI, please contact our support team.

fd77 reserves the right to change or update this privacy policy from time to time. Changes will be communicated to you in the following ways:

• Publishing the new policy on the website and updating the "last updated" date
• Email notification to registered email addresses for significant changes
• Displaying a special notice when logging in to the service

If you continue using fd77 after any changes, you will be considered to have agreed to the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Support language: Bengali and English

Our privacy team will process your request as quickly as possible. If identity verification is required, we may ask for additional information.